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In the article he discusses the importance to the personnel profession of the management of working women with reference to the position of women at work in Britain today, how gender inequalities arose, and how the position needs to change through this decade. The issue of child care is addressed, and women's stress, coping and health reviewed.

Focusing on gender as an aspect of diversity, the purpose of this paper is to review social studies research on technology, and suggest a new direction, with gender redefined from a gap to be eliminated to a difference to be explored.

This paper is a literature review of research on gender, technology, and social studies from 1987 to 2007.

Previously, men had more access and used more types of technology than women, but a shift to web‐based computing eliminates some gender gaps. Women dominate online communication. Although “male” technology culture interferes with girls' self‐efficacy in schools and potential computer careers, the new Web 2.0 “participatory culture” holds promise because it relies on collaboration and networking, two well documented female strengths.

The gap notion of gender is questionable because: technology culture has been constructed as male; and social studies education, where women greatly out number men, pays little attention to gender. Evidence suggests that girls and women use technology well when it serves their interests, which may not be the same as men's. Defining gender as difference helps researchers answer calls to integrate “21st century literacies” into future studies and put gender equity at the center of future technology policy.

Very little has been written about gender as a facet of multicultural social studies education in its relation to social studies.

Employee involvement (EI) is a major part of high-performance work systems (HPWS) that have successfully transformed a large number of organizations and have become standard practice in many new organizations. Despite the proven benefits of EI, however, it is still not as widely utilized as it could be even when accounting for industry and organization differences in its applicability. We suggest that EI implementation is limited in part by the change management challenges it presents. We review the recent research on EI and HPWS, and suggest ways in which change research and theory can inform our understanding of why EI practices have fallen short of their potential and how they can be effectively implemented.

This study is a queer autoethnography which deconstructs assumptions about a queer musical perspective and the associated heteronormative power and privilege. Using the lens of a Heideggerian interpretive phenomenology, it examines the request for and subsequent actualising or unfolding of musical compositions that respond to works of art. The request, being for a ‘queer compositional response’ to artworks occurred as personal; it touched my experience of being occurring as a kind of existential threat. As such, the personal is clearly political, positioning the experience of the request for queer compositions as a cultural experience which I am examining as socially unjust, or discriminatory. Furthermore, examining the intersectionalities of oppressive heteronormative and sexist attitudes and actions as queer in the world is an authentic mode of being in Heidegger's analytic of Dasein.

This paper presents the results of a study comparing the ability of neural network models and multiple discriminant analysis (MDA) models to predict bond rating changes and to exam if segmentation by investment grade improves classification. Data was collected on more than 900 bonds that had their Standard and Poor's Corporation rating changed during the period 1997 to 2002. This was matched this dataset with corresponding firms which had the same initial bond rating but which did not change. The correspondence was based on the firms being in the same industry, having the same rating at the time of the change (the time frame was one month) and the same approximate asset size (within 20%). This relatively stringent set of criteria reduced the data set to 282 pairs of companies. A neural network model and a multiple discriminant analysis were used to predict both a bond change and the general direction of a movement from a particular bond rating to another bond rating. The predictive variables were financial ratios and rates of change for these ratios. In almost all cases, particularly for the larger sample studies, the neural network models were better predictors than the multiple discriminant models. The paper reviews, in detail, performance of the respective models, strengths and limitations of the models – particularly with respect to underlying assumptions- and future research directions.

Customer experience research predominantly anchors the customer journey on a specific offering, implying an inherently firm-centric perspective. Attending calls for a more customer-centric approach, this study aims to develop a goal-oriented view of customer journeys.

This study interprets the results of a phenomenological study of a transformative journey toward a sober life with the self-regulation model of behavior to advance understanding of customer journeys.

The consumer's journey toward a higher-order goal encompasses various customer journeys toward subordinate goals, through which consumers engage in iterative cognitive and behavioral processes to adjust or maintain their experienced situation vis-à-vis the goal. Experiences drive behavior toward the goal. It follows that negative experiences may contribute to goal attainment.

This study highlights the importance of looking at the consumers' higher-order goals to obtain a more holistic understanding of the customer journey.

Companies and organizations should extend their view beyond the immediate goals of their customers to identify relevant touchpoints and other customer journeys that affect the customer experience.

This study proposes conceptualization of the customer journey, comprising goal-oriented processes at different hierarchical levels, and it demonstrates how positive and negative customer experiences spur behaviors toward the higher-order consumer goal. This conceptualization enables a more customer-centric perspective on journeys.